These are the most frequent and common questions you might have. Please read our answers below.
What is an escape room?
An escape room is a real-life, interactive adventure game. Players use clues, puzzles, and hints to exit a locked room in a fixed time period.
Can we get help?
The best way to escape the room in time is to communicate a lot with your teammates and to be as fast as you can. You can get hints and help from the game masters, who see your every move and will send you the appropriate tips/hints through the built-in displays or via walkie-talkie.
Are we really "locked" in a room?
Yes and no. You will be in a room with a locked door, but every door is equipped with an exit button. Should you feel the need to leave the room, you are welcome to do so at any time.
Can I cancel my booking?
There are no refunds given but you can reschedule your game for another time if you need to. You must call prior to your appointment.
What time should I arrive?
You should arrive 10-15 minutes before your game start time so please allow extra time to account for traffic or any other issues. If you are late, we have to deduct it from your 60 minutes. Please call if there are any issues.
Is it a scary type of game?
No, not at all. In fact, it's only puzzle-solving, brain-squeezing, code-breaking, fun entertainment!
Can children participate?
Children under 16 must be accompanied by one participating, paying adult. Please note that anyone over the age of 6 needs a ticket to participate.
Can I take photos inside or about the game?
No, we do not allow anyone to take photos during the games because it is unique and we would like to keep it that way. After the game, there is a photo area where you can dress up using any of the available props or those used in the game room.